Frequently Asked Questions
Find answers to common questions about how TrancheBook works, eligibility, security, and more.
About TrancheBook
What is TrancheBook?
TrancheBook is a UK & UAE-focused bulletin board and deal desk platform for professional investors to access private company equity secondaries. We are not an exchange or multilateral trading facility (MTF). We facilitate introductions and discussions between buyers and sellers of private equity holdings, with manual review and regulatory compliance at every stage.
Is TrancheBook an exchange or MTF?
No. TrancheBook operates as a bulletin board with deal desk facilitation. We do not provide automated matching, continuous order books, or instant trade execution. All transactions are manually reviewed by our deal desk, and all transfers require explicit issuer consent and ROFR compliance.
Eligibility
Who can use TrancheBook?
TrancheBook is available to professional investors and sophisticated high-net-worth (HNW) individuals as defined by UK FCA and UAE regulatory frameworks. Investors must complete eligibility verification and KYC/AML screening before accessing the platform.
What KYC/AML is required?
All users must complete identity verification through an accredited provider, beneficial ownership disclosure, and source of funds verification. The exact requirements depend on your investor profile and transaction size. Our compliance team reviews all applications and will explain specific requirements during onboarding.
How It Works
How does the deal desk work?
Investors browse available listings and express indications of interest (IOIs). IOIs are non-binding requests for the deal desk to facilitate an introduction. The deal desk screens the investor for compliance, facilitates discussions between buyer and seller, and manages the transaction coordination. There is no automated matching.
Does TrancheBook hold client funds?
No. TrancheBook does not hold or control investor funds or securities. All settlement occurs through regulated third-party escrow providers. Payment instructions and settlement coordination are managed securely within the platform, with full audit trails.
What jurisdictions does TrancheBook cover?
TrancheBook currently serves UK and UAE markets, including DIFC (Dubai International Financial Centre) and ADGM (Abu Dhabi Global Market) jurisdictions. We are building out comprehensive coverage of UK companies and international investments accessible to UK and UAE-based investors.
Getting Started
How do I list my shares?
If you are a shareholder looking to sell, you must first create a holding record with verification documents, then list the shares for sale. For detailed instructions, visit our UK or UAE seller pages to begin the verification process.
How do I get access to browse listings?
Request access through our platform. You will be asked to complete an investor profile and pass an eligibility review. Once approved, you can browse available listings and submit indications of interest. The process typically takes 2-5 business days.
Security & Data
Is my data secure?
Yes. TrancheBook uses industry-standard encryption, secure authentication, and strict access controls. All sensitive data is encrypted in transit and at rest. We conduct regular security audits and comply with data protection regulations in the UK and UAE. Learn more on our security page.
Will TrancheBook ever ask for my password or credentials?
No. TrancheBook will never ask for your password, private keys, or login credentials via email or phone. All legitimate communications come from @tranchebook.com email addresses. If you receive such a request, report it immediately to security@tranchebook.com.
Pricing & Transactions
What fees does TrancheBook charge?
TrancheBook operates on a transparent, success-based fee model. We do not charge for account creation, verification, or platform access. Fees apply only when transactions complete. For detailed fee schedules, visit our pricing page or contact us directly.
Are there subscription fees?
No. There are no subscription, monthly, or annual fees. Investors can browse listings, submit indications of interest, and manage transactions at no cost until a deal closes. All fees are transaction-based and clearly communicated before proceeding.